Q&A.

  • Q:Precautions for daily maintenance of watch strap:

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    Avoid contact with water or moisture to prevent discoloration or deformation; avoid prolonged exposure to sunlight to prevent fading; avoid contact with oily substances or cosmetics as the leather is easily permeable.
  • Q:Watch warranty duration:

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    Lucky Harvey watches come with a 24-month warranty.
  • Q:Precautions for daily maintenance of watches:

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    1.Do not use the watch in a hot bath, sauna, or in an environment where the temperature varies greatly. 2.Do not operate the watch buttons and adjust the crown under water. 3.Keep your watch away from electrical appliances, cell phones and magnets to avoid being magnetized. 4.Protect your watch from shocks, bumps, or falling off. 5.When the watch is not worn or when the watch activity is low, the power reserve of the self-winding watch will be insufficient, so you can replenish its power reserve energy by manual winding.
  • Q:What does the warranty service cover:

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    The warranty covers defects in material and manufacture that existed at the time of delivery of the Lucky Harvey watch purchased by the customer.
  • Q:Watch warranty duration:

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    Lucky Harvey watches come with a 24-month warranty.
  • Q:Precautions for daily maintenance of watches:

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    1.Do not use the watch in a hot bath, sauna, or in an environment where the temperature varies greatly. 2.Do not operate the watch buttons and adjust the crown under water. 3.Keep your watch away from electrical appliances, cell phones and magnets to avoid being magnetized. 4.Protect your watch from shocks, bumps, or falling off. 5.When the watch is not worn or when the watch activity is low, the power reserve of the self-winding watch will be insufficient, so you can replenish its power reserve energy by manual winding.
  • Q:Will a automaton watch stop and how often will it be wound?

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    Lucky Harvey watches are automatic mechanical watches with a storage capacity of approximately 40 hours. A fully wound watch can be automatically wound by arm swinging for more than 8-10 hours per day under normal conditions, and can satisfy normal timekeeping at night when the watch is resting. If you have less arm swing in your daily activities, the power provided is not enough, you still need to wind the watch manually. Winding is clockwise 30-40 turns (no need to pull out the crown and rotate it upward). Counterclockwise is to adjust the time (need to pull out the crown and rotate it downward). The error under full winding is -15 seconds to +30 seconds in 24 hours, it is recommended to calibrate the time manually in 5-7 days, and wind the watch once for 30-40 turns at regular intervals to assist in increasing the energy of the movement, reducing the error and stabilizing the movement.
  • Q:About the dautomaton mechanical movement - how does the the automaton device of a watch work?

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    The automaton structure visualizes its effect with the passage of time. Lucky Harvey has developed its own power module, which has several specially shaped gears inside the watch and follower mechanical parts, forming a sophisticated and complex structure. After winding the clockwork, the mainspring of the mechanical movement provides power, and the follower mechanical parts will drive the cam and connecting rods which connect the automaton device due to the rotation of the gear, resulting in a automaton effect.